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7 Mistakes Not to Make with a Prospect on the Phone

 
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shatikhatun967



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СообщениеДобавлено: Чт Сен 22, 2022 7:30 am    Заголовок сообщения: 7 Mistakes Not to Make with a Prospect on the Phone Ответить с цитатой

When contacting a prospect, the slightest misstep can lead to failure. JobPhoning, a company specializing in teleprospecting, is developing several services: a marketplace, teleprospecting software and a BtoB file purchase service. Based on this experience, JobPhoning presents you with 7 mistakes not to make with a prospect during a telephone interview. The 7 mistakes to avoid during a telephone interview 1/ Not being sufficiently prepared You must know your call script perfectly, but also have an excellent knowledge of the company and its products or services. You need to know who this prospect is and why they are likely to be interested, which will allow you to personalize the exchange and bring value to them.

If you just recite a script and aren't able to answer questions and objections, the prospect won't trust you. 2/ Not presenting yourself correctly The prospect must know who is contacting him and why. If these two questions are not resolved within the first seconds of the call, it will hang up in most cases. The logic is Whatsapp Mobile Number List simple: in his eyes, if you do not announce yourself clearly from the start, it is probably that you have a dubious reason not to do so. 3/ Not listening to the prospect The prospect is giving you his time, when he probably has other things to do. Not listening to him, or even interrupting him, will be perceived as a lack of respect and lack of interest in his regard. By paying attention to his words, you show him that he has value.



You also learn more about him and his potential brakes, which will allow you to bounce back better afterwards. 4/ Have a negative attitude If the prospect thinks you're annoyed, tired, uncomfortable, or unconvinced by your mission, they won't give you their attention. When you communicate with a prospect, they should feel that you are smiling, attentive, willing and enthusiastic. 5/ Not knowing when to stop... or when to insist Be attentive to the arguments of the prospect, but also to his attitude. Some prospects can (or want) to be seduced, it will then be necessary to argue to convince them, without being discouraged. But others are just not interested or available, which you have to respect. In addition, do not monopolize his time excessively, even if the exchange is fruitful.
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